Our produce box sizes are designed to suit different household needs:

• Small: great for 1–2 people
• Medium: ideal for 2–4 people
• Large: best for families or 4+ people

If you’re unsure, we recommend starting with a medium box. You can always adjust your size anytime through your account before your next delivery.

“Imperfect” simply means the produce may have cosmetic differences like unusual shapes, sizes, or slight marks. But it’s still fresh, high-quality, and perfectly safe to eat.

In fact, it meets the same food safety standards as what you’d find in supermarkets. We’re just giving this produce a home instead of letting it go to waste.

Yes! We know planning ahead is important. You can view what’s currently in our boxes and preview upcoming selections via our What’s In the Box page.

Keep in mind that contents can vary slightly depending on what’s in season and available from our farmers.

Yes! You can tailor your box to suit your preferences by excluding up to four produce items. Any exclusions will be replaced with other produce items so you still get great variety in your box.

All of our meat is sourced directly from Australian farmers we trust. It’s grass-fed, free-range, and fully traceable back to the source. We work with Farmstead Meats who have experienced butchers carefully prepare everything to ensure quality, safety, and freshness.

Our seafood is responsibly sourced from trusted Australian suppliers who meet strict quality and food safety standards. We prioritise freshness and transparency, so you can feel confident about what you’re receiving.

Our produce boxes are tracked against supermarket prices weekly, and on average come in up to 30% cheaper on fruit and veg. For meat, the comparison is different. We deliver grass-fed, grass-finished beef and free-range pork and poultry at prices that make butcher-quality meat a realistic part of your weekly shop.

Not at all. Farmers Pick is completely flexible, so you can skip, pause, or cancel anytime before your order cut-off. No lock-ins, no commitments.

It’s easy. After you place your first order, you’ll be sent details on how to log into your customer portal. Then, simply log into your account to skip a delivery, pause your subscription, or change how often you receive your box (weekly, fortnightly, or monthly).

Just make sure to make any changes before your order cut-off.

If something isn’t up to standard, we want to fix it quickly. Just reach out to our Customer Experience team via our Contact Us page, and we’ll sort it out as soon as possible.